At de Vries Development we pride ourselves in delivering bespoke training & development solutions for any individual, in any organisation, in any industry. The majority of the time this will be through the delivery of a high quality tailored training course, workshop or programme of varied solutions. However, for some individuals, coaching is a more appropriate & effective solution. We can offer coaching based on all the topics listed within our training courses below.
de Vries Development courses are developed by our experienced specialists. The courses listed below are examples of outlines developed for some of our clients, and all are available to be tailored to your specific requirements.
Introduction to Emotional Intelligence
Effective Selling Techniques
Professional Selling over the ‘Phone
Developing Management Skills
Introduction to Coaching
Business Writing Skills
Report Writing for Accountancy TPE students
This workshop is designed for small business owners who wish to present themselves to their customers & suppliers with greater confidence. Attendees will learn through short bursts of theory interspersed with group discussion and application to their business.
3 hours, at times to suit business owners
After attending this workshop, attendees will be able to:
- demonstrate assertiveness
- apply their skills to their business situations
- assertive vs aggressive vs passive vs passive aggressive behaviours
- self assessment of assertiveness
- assertiveness techniques
- applying assertiveness to your business
This workshop is designed to help small business owners present themselves and their products or services in a variety of business situations.
2 x 3 hours workshops, with homework. Times available to suit small business owners.
After attending this 2 part workshop, attendees will be able to:
- Confidently present themselves & their products or services
- identify opportunities to present their business
- Opportunities to present your business
- Building memorable presentations
- Preparing to present
Homework – prepare a short presentation on your business
- deliver your presentation
- group & individual feedback
- networking events
This 2 part workshop focuses on providing small business owners the skills needed to sell their products or services to their existing or potential clients.
2 x 3 hour workshops, timings to suit business owners
After attending these workshops, attendees will be able to:
- identify their unique selling points (USP)
- identify their key clients
- present themselves & their products or services confidently
- maximise their sales to all clients
- The sales cycle
- assessment against similar businesses
- finding your USP
- identifying factors for negotiation
- Identifying key clients
- First impressions & building rapport
- Presenting your products or services using USP
This workshop is designed for people dealing with different groups within the context of courses & workshops, where some individuals may behave in a challenging way, or have different abilities or interests. It is highly participative, the first day contains a variety of different exercises and discussions to illustrate the theory and the second day is run in the context of short workshops.
2 days, 9.30am to 4.30pm
To enable attendees to identify challenging people and their behaviours, skills & interests and be able to handle them in a variety of different situations, facilitating the group to meet thsir goals & objectives.
- Group dynamics: behaviours and attitudes at different stages of the cycle, challenging behaviours
- Communication styles: primary & secondary styles, how to minimise the impact of negative styles on others
- Learning styles: what styles do you prefer? what style do your learners prefer? what impact does this have on your facilitation?
- Approaches to managing & minimising conflict: avoidance, accommodation, compromise, competition & Collaboration
- Managing peoples development: what are their “skills” and “will”?
- Seeking win:win solutions: achieving consensus or agreement, tools & techniques
- Workshop: each attendee will facilitate a topic of their choice at this workshop, each attendee will “behave” in suggested ways to allow facilitators to practice skills
- Feedback from group & trainer on facilitation
- Additional hints & tips on handling behaviours & pulling groups together to acheive a common purpose
This workshop is designed for people who need to learn to use writing to effectively communicate information. Delegates will learn through instructor led discussion, exercises and case studies.
1 day, 9.30am to 4.30pm
After attending this workshop, delegates will know how to:
- Improve their writing skills by using the guideleines and following the writing process
- Write effective business emails, reports and proposals
- Focus their writing to their readers
- format & edit their writing
- Writing skills: basic writing skills, the writing process, effective words,sentences & paragraphs
- Writing specific messages: business letters, emails & reports, brief messages, apology & complaint letters, persuasive messages
- Understanding proposals: proposal types, knowing your client, effective writing for proposals
- Writing proposals: the opening, body & closing, visually appealing proposals
- Formal proposals: structuring formal proposals, what to indluce, cover letters
- Editing: who, when, how?
Today’s fast pace & high rate of change requires different skills to ensure your success. Expertise in particular fields play lesser roles, while qualities such as iniative, resilience, optimism & flexibility are having a higher value.
As we go through life, our emotional intelligence continues to develop as we learn from our experiences. This workshop helps you identify where you are & how to incrase your potential through using your emotional intelligence.
1 day, 9.30am to 4.30pm
By the end of this workshop, attendees will be able to:
- Understand the principles of emotional intelligence (EI)
- Assess their own level of EI
- Understand the value of growth in self management & relationships with others within the EI framework
- Introduction to the Principle of Emotional Intelligence
- Self Management: self awareness, self regulation, self motivation
- Social Management: empathy, reading others & perceiving accurately, focused listening, communicating with flexibility & authenticity
This workshop is designed for people who wish to be able to deliver more effective meetings and bring out productive group discussions. This workshop provides delegates with the skills required to facilitate, chair & participate at meetings, and the opportunity to practice these skills. Delegates will learn through instructor led discussion, exercises and case studies.
1 day, 9.30am to 4.30pm
At the end of this workshop the delegates will:
- Be able to demonstrate the process of faciliating/chairing a meeting
- Be able to demonstrate some meeting techniques
- Understand what skills to use & when
- Effective & ineffective meetings: what makes a meeting effective?
- Meeting Process: the 4 step process, to do’s & not to do’s
- Meeting Skills: challenging people, skills to manage all challenges
- Techniques: Analysis techniques, presentation techniques
- Group practice of conducting meetings on given scenarios
This workshop has been designed to help accountancy students prepare for their Test of Professional Expertise (TPE) examination. The workshop introduces writing skills & report writing theory and uses past paper case studies to practice what they’ve learnt. The workshop particularly focuses on the afternoon part of the TPE exam, where planning your answer is critical and can contain a number of the marks you may receive.
By the end of the workshop, you will be able to:
- Target your audience and analyse their needs
- Gather your data and select the relevant information for your audience
- Structure your writing to maintain your readers’ attention
- plan, analyse & structure TPE case study reports
1. Clarifying your purpose
- Do you have what it takes? The skills needed to write reports
- Why do you do it? What’s the purpose of a business or technical report?
- Why you won’t get anywhere without a clear objective
2. Analysing your audience
- Do you know who you’re writing for?
- What will they want out of your report? The first step to making sure you deliver!
3. Designing your structure
- Structuring before you start writing – you wouldn’t build without good foundations
- How to structure the beginning, middle and end of your report
- How to structure the Executive Summary
- Ideas for structuring sections
- How do you satisfy a mixed readership with multiple requirements?
4. Selecting your information
- Collecting and evaluating information – how to make it easy for people to help you
- Deciding what information is relevant – the payoff for having a clear objective
- Deciding the level of detail to include is easier when you’ve analysed your audience
5. Practicing your skills
- group work on a case study, following TPE guidelines
- reading, planning, analysing & drafting your answers
One-day, 9.30 am to 4.30 pm
This workshop is designed for people who need to improve their assertiveness skills at work, by showing more confidence or by showing less aggression in their communication. Delegates will learn through instructor led discussion, exercises and case studies.
1 day, 9.30a to 4.30pm
After attending this course, delegates will know how to:
- demonstrate assertiveness
- apply their skills to specific work situations
- How assertive are you?
- What is assertiveness? assertive vs aggressive vs passive behaviours, why choose to be assertive?
- Assertiveness Bill of Rights: the rights of all people, how do they work in real life?
- Communication Methods: assertive communication, non-verbal communication
- Assertive Techniques: Stop, Think & React, Models for practicing assertiveness
- Scenarios for practicing assertiveness: Saying “no”, case studies, your own situations